The title says top tips so you expect that whatever i have to say should be basic information and everyone who handles a phone for public relations or official reasons should be aware of it. Allow me burst some bubbles but it isn’t totally applicable to everyone. I had an encounter and I am irked that someone who is assigned to handle a PR related issue can actually ignore very basic tips.  I am even more irked that the establishment didn’t think it necessary to perhaps train this individual or assign a more reliable candidate. On Saturday morning, my phone rang while I was fixing breakfast. I answered the call…